We require your insurance card and photo ID to be able to comply with direct billing requirements, without these we will be unable to bill your insurance company directly.
With your consent, our pre-authorisation team will contact you and if necessary your insurance company, to ensure that pre-authorisation is in place prior to your visit to the clinic. On arrival at the clinic you will be asked to complete an insurance form for each consultation or investigation that you undergo.
Please check your insurance policy for information regarding treatment coverage. Most policies have limits or restrictions for certain types of treatments, and some have areas/conditions where no cover is provided. Depending on your insurance company, there are also some types of appointment for which we are not permitted to bill directly. If you are at all unsure please call your insurance company or ask to speak to a member of our pre-authorisation team, calling the number below, to ensure that coverage is in place to prevent delays whilst you are at the clinic.
If your treatment is not fully covered by your insurance policy, you will be liable for payment.